Service terms

This portal accepts quote requests. Submitting a request does not confirm a collection, promise a delivery date, create a carrier booking or charge a payment.

Quote and booking confirmation

The team must confirm the price, route, delivery provider, collection arrangement, service coverage and applicable terms before accepting a shipment. Any delivery estimate depends on the confirmed service and customs clearance.

Parcel information

You are responsible for accurate collection and delivery details, parcel contents, packaging, weight and dimensions. Restricted goods require explicit acceptance before collection.

International delivery

Cross-border shipments are subject to customs, import rules and route availability. The quote should state whether duties, taxes, insurance and other charges are included.

Tracking

Tracking shows recorded milestones, not live GPS. Partner updates are entered manually until a carrier connection is configured. No estimated status is presented as a confirmed scan.

Before public launch

Company identity, contact channels, payment and refund terms, liability limits, insurance options and carrier agreements must be finalised before this portal accepts confirmed commercial bookings.